I'll call you back • What cars are in stock? • What about the trade-in discount? • I don't need a loan • Is a test-drive possible? • It's very expensive
Why is it necessary to get a breakdown of each customer's call?
In a competitive market, every call is an opportunity to make a sale. The average cost of a call goes up every year.
What are the benefits of using AI to analyze customer calls?
Increase conversion rate
Employees know their calls will be properly monitored, so they make fewer mistakes
Provides better training for employees which reflects better employee retention
Gain more insights into customer interaction to identify areas of improvement for better customer experience
Be instantly informed that the customer appointment at your dealership has not been scheduled
Analyses up 10-50 calls in a couple of minutes
Automatically routes calls that need a «human touch» to a supervisor
Why is it necessary to get a breakdown of each customer's call?
In a competitive market, every call is an opportunity to make a sale. The average cost of a call goes up every year.
What are the benefits of using AI to analyze customer calls?
Increase conversion rate
Employees know their calls will be properly monitored, so they make fewer mistakes
Provides better training for employees which reflects better employee retention
Gain more insights into customer interaction to identify areas of improvement for better customer experience
Be instantly informed that the customer appointment at your dealership has not been scheduled
Analyses up 10-50 calls in a couple of minutes
Automatically routes calls that need a «human touch» to a supervisor
_TRY TO USE LEADRESCUE_
Auditing customer calls with AI
Let's try
What's the difference between a human supervisor and AI?
human supervisor
low accuracy
A human typically gets tired of monotonous work and makes mistakes
low expertise
People are changing jobs, taking their experienсe with them
expensive to scale up
Increasing capacity requires additional staff and workstations
time consuming
A human listens to an audio recording from beginning to end, rather than quickly parsing a spectrogram
artificial intelligence🔥
maximum accuracy
The AI never gets tired and maintains its accuracy even over millions of calls
best expertise
AI knows your business and continuously learning
personalized service
The unique algorithm takes into account the specifics of your company's activity and builds effective scripts of communication
save time and resources
Automating routine calls will free up your employees' time for more creative work
human supervisor
low accuracy
A human typically gets tired of monotonous work and makes mistakes
low expertise
People are changing jobs, taking their experienсe with them
expensive to scale up
Increasing capacity requires additional staff and workstations
time consuming
A human listens to an audio recording from beginning to end, rather than quickly parsing a spectrogram
artificial intelligence🔥
maximum accuracy
The AI never gets tired and maintains its accuracy even over millions of calls
best expertise
AI knows your business and continuously learning
personalized service
The unique algorithm takes into account the specifics of your company's activity and builds effective scripts of communication
save time and resources
Automating routine calls will free up your employees' time for more creative work
Get many valuable insights on one screen
Lead's "heat" analysis
How does it work?
AI analyzes which customers were closest to a deal
What is it for?
You have an ability to react instantly and “save” the deal by focusing your most competent employees
Dealership case study
Monthly savings of $24,000
Increase in the number of appointments by 5%
Savings on training by identifying growth areas in customer service
Dealership case study
Monthly savings of $24,000
Increase in the number of appointments by 5%
Savings on training by identifying growth areas in customer service